SHIPMENTS & RETURNS

TERMS

  • Shipping cost will apply on all products except where noted
  • Payment in Full before Parts Ship.
  • All parts offered on an exchange basis.
  • FOB - Venus Medical Solutions is located in 1900 Howard Lane, Building A suite 5 • Pflugerville, TX 78660 • US
  • 25% Re-Stocking Fee on all returned items.
  • Payment in full at time of shipment.
  • Payments accepted via Visa, MasterCard, Discover, and Electronic Funds Transfer.
  • Where a lower price is offered for an exchange of a non-working part, that part must be received in advance to be eligible for the lower price. Otherwise a credit will be issued upon receipt and inspection of the part being exchanged.
  • Exchange parts must be complete and not physically broken, burned, or scorched from electrical arcing.
  • All the shipping costs related to the warranty will be paid by buyer.